Getting Started

First campaign checklist: what I wish I'd done in the right order

PR
Priya R.Freelance social manager
1mo ago2,645 views2 replies

I fumbled my first setup by doing things out of order, so here's the sequence that actually works. Posting it for the next person.

  1. Connect accounts first. Settings → Connections. Do this before anything else, because a campaign with no connected accounts will save fine and then quietly post nowhere.
  2. Build the pool second. Upload at least 10–15 videos before you turn on a daily campaign. With fewer than that the 48-hour duplicate guard starts skipping slots and you'll think it's broken.
  3. Write caption variants third. On the pool itself. Three or four variants is enough to keep things from looking copy-pasted.
  4. Then create the campaign. Pick platforms, pick daily or hourly, set your start hour.
  5. Watch the first run before you walk away. Check the post history after the first slot fires. If something's misconfigured you'll see it immediately instead of three days later.

The start hour being UTC tripped me up for a full day. If you want 9am Eastern, that's 13:00 or 14:00 depending on daylight saving, not 9.

2 Replies

Answer
ET
Endeavor TeamStaff
1mo ago

This is a better onboarding doc than ours, honestly. Two additions:

  • On step 2, the reason thin pools feel broken: the guard is per-account, not global. Same video can go to different accounts the same day, it just won't hit the *same* account inside 48 hours. With a 5-video pool and a daily campaign you'll still be fine, but hourly campaigns will starve.
  • On the UTC point, you're right and it's the single most common support question we get. Start hour is UTC. We're looking at showing your local equivalent inline on the campaign form.
DA
Dev A.Ecom operator
1mo ago

The UTC thing got me too. Would genuinely just like a dropdown that says "9:00 AM (your time)" and does the conversion silently.

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